First set £7.99 · Free UK delivery over £25

Questions, answered

Ordering, subscriptions, delivery, returns and the product itself.

Ordering and pricing

Buying from us

New customers get the Duo, one 500ml pump bottle plus one 500ml refill pouch, for £7.99 instead of £11.99. That is a full litre of shower gel for the price of a single bottle.

It applies once, to your first order. After that the Duo is £11.99.

  • The Duo (bottle and refill pouch): £11.99, or £7.99 on your first order
  • Shower Gel 500ml (bottle alone): £7.99
  • Refill Pouch 500ml (pouch alone): £7.99

If you are new, the Duo. You get the pump bottle and your first refill together, and at the first-order price it costs the same as buying either one on its own.

Once you own the bottle, buy pouches. Same 500ml of gel, far less plastic.

With one or two pumps per shower and daily use, roughly two months per 500ml. The Duo gives you a full litre, so around four months.

Delivery

Getting it to you

Standard UK delivery is £3.95, and free on orders over £25.

Orders placed before 2pm on a working day are dispatched the same day. Standard UK delivery typically arrives within two to four working days, and you will get tracking by email as soon as it leaves us.

Not yet. We are a UK brand shipping within the UK while we launch. International delivery is on the roadmap.

Returns

If it is not right

Tell us within 30 days of delivery and we will put it right with a replacement or a refund. Unopened products can be returned in their original packaging. If you have opened it and the fragrance simply is not for you, get in touch and we will sort it out.

Contact us with your order number and a photo. We will send a replacement rather than ask you to post a leaking bottle back to us.

The product

Formula, fragrance and skin

It is formulated to cleanse effectively without leaving skin feeling dry or stripped. Skin should feel clean, hydrated and smooth after a shower rather than tight.

It is designed as a body wash. Use it from the neck down, and keep it away from the eyes. For external use only.

MENFRESH sources natural ingredients and combines them with advanced science to create a safe, effective and skin-friendly formula.

The full INCI ingredient list is printed on the pack and will be published here ahead of launch. If you have a known fragrance allergy or a skin condition, check the pack before use and patch-test first.

Unscrew the pump, pour the pouch straight into the bottle, and refit the pump. One 500ml pouch fills one 500ml bottle exactly.

The 50ml roll-on with 48-hour protection is part of the range but is not on sale yet. Join the list and we will tell you the day it lands.

Still stuck?

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